Frequently Asked Questions

We supply a comprehensive range of HVAC equipment and home appliances, including: air conditioning units (central AC, mini-splits, window units, VRF systems), heating equipment (boilers, furnaces, infrared heaters, radiant floor systems), ventilation systems (ductwork, exhaust fans, diffusers), electrical and HVAC accessories (thermostats, wiring, tools), refrigerators, freezers, washers, dryers, stoves, ovens, and range hoods.

We are authorized dealers for over 13 leading brands including Carrier, Mitsubishi Electric, York, Honeywell, Cooper & Hunter, Oxbox HVAC, Diversitech, Stelpro, UEI Test, GenAire Systems, Tuttokool, ABI Tape, and K-Flex. We continually expand our brand partnerships to meet customer demand.

Yes. All products come with the full manufacturer's warranty. Warranty terms vary by brand and product type, but typically range from 1 to 10 years. Our team can provide specific warranty details for any product you're interested in.

Both! We work with homeowners, contractors, builders, property managers, and businesses of all sizes. Whether you need a single window AC unit for your apartment or 50 commercial systems for a new construction project, we can help.

Yes! Call us at (718) 359-8888 and our team will help you place your order quickly and easily. We can provide product recommendations, pricing, and arrange delivery all over the phone.

Yes, we offer competitive wholesale pricing for all customers, and additional volume discounts for bulk orders. Contractors and repeat customers may qualify for special pricing arrangements. Contact us to discuss your project needs and get a customized quote.

We accept cash, credit cards (Visa, Mastercard, American Express), debit cards, checks, and bank transfers. For large orders, we can also arrange payment terms for established customers.

Yes! We provide same-day delivery across Queens, Brooklyn, Manhattan, the Bronx, and Long Island for in-stock items. For urgent projects, we can deliver within 2 hours. Delivery fees vary based on distance and order size - contact us for a quote.

Absolutely. You're welcome to visit our showroom and warehouse at 134-07 Northern Blvd, 01D, Flushing, NY 11354 during business hours. We recommend calling ahead for large orders so we can have everything prepared for quick pickup.

Summer hours: Monday - Saturday: 7:00 AM - 6:00 PM, Sunday: 7:00 AM - 3:00 PM.
Winter hours: Monday - Saturday: 7:00 AM - 5:30 PM, Sunday: Closed.
We're open early to accommodate contractors who need equipment before starting their workday.

While we primarily focus on equipment supply, we can connect you with trusted, licensed HVAC contractors in the New York area. Our team also provides technical support and guidance to help installers complete the job efficiently.

We accept returns on unopened, undamaged products within 30 days of purchase with a valid receipt. Custom orders and special-order items may have different return policies. Please contact us before returning any items so we can process your return smoothly.